After the opening of Ubox registration, the influx of users in a short period was immense, with the number of registrants exceeding 300K, causing our partnered email service provider to reach its quota, and some users were temporarily unable to complete registration. Following urgent consultations between our team and the email service provider, the registration issue has been resolved, and it has now returned to normal. We sincerely apologize for any inconvenience caused by the email service, and we appreciate the attention and support from our users for Ubox. Our team will continue to optimize the service experience to minimize inconvenience during the subsequent Ubox use.
In addition, some users have reported that the 「XIA｜小蝦米」 NFT collection displays a "Sold" error. After investigation, we found that the error originated from a bug during the system deployment process. The team responded promptly and fixed the bug, which is no longer an issue. The upcoming launch of 「XIA｜小蝦米」 on April 11th will proceed as normal.
We thank you once again for your support and understanding. If you have any other questions or need assistance, please feel free to contact our team at any time, and the Ubox team will be dedicated to serving you.