We regret to inform you that the First Round of Random Exchange Event for XIA Series NFT 「功法」will be temporarily suspended due to a system configuration error that caused data rollback. We apologize for any inconvenience caused.
Our technical team is currently working diligently to address and resolve the issue in a timely manner to ensure the system is back to normal operation. During this process, we will require some time to complete the necessary repairs and conduct appropriate testing.
Considering the current situation, we will delay the announcement of the reopening time for the event. We will expedite the repair work and perform the necessary testing to ensure the smooth progress of the event. Once we have determined the reopening time, it will be announced again on our official website and social media channels.
We sincerely apologize for any inconvenience and frustration this may have caused and appreciate your continued support and patience. We are committed to providing better services and restoring the exchange event as soon as possible.
Please stay tuned to our official website and social media channels for the latest updates and notifications. If you have any questions or need assistance, please feel free to contact our customer service team.
Thank you again for your understanding and support.
Original Link: https://support.ubox.io/hc/en-001/articles/16903470005133